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2026-06 · Trustpilot

Booking cancelled hours before arrival

Cancelled unilaterally, without confirming with us — hours before we arrived.

Reviewer states a booking was "cancelled unilaterally without confirming with us" only hours before arrival.

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Related patterns

High

Unilateral cancellation and room changes

Bookings cancelled or altered by the platform close to arrival, in at least one published account only hours beforehand, leaving tenants to find accommodation at short notice.

1 documented reports →