Complaint Record
4 complaints about Travelio were published in 2022. The most frequent themes were Security deposit withheld or never returned, Charges raised after check-out ("post charge"), Property owners charged and stonewalled. Of these, 0 are recorded as resolved, and 1 were filed by property owners rather than tenants.
A long-term tenant disputes charges for furniture damage which, on their account, existed before their tenancy began. The earliest documented instance of the post-charge pattern.
Read the original ↗A property owner reports difficulty retrieving the keys to their own apartment after terminating the management agreement — the clearest documented case of exit friction on the owner side.
Read the original ↗A renter publishes a request that Travelio process the refund owed on a cancelled yearly lease — the complaint is that the refund had not been processed, not that it was refused.
Read the original ↗A guest reports both unsatisfactory unit conditions and complications obtaining a refund afterwards.
Read the original ↗