2022-09-29 · MediaKonsumen
A guest reports both unsatisfactory unit conditions and complications obtaining a refund afterwards.
Reports of units delivered in a condition materially below the listing, including pest infestation, visible mould, and non-functioning appliances, with repairs reported as slow or unresolved.
3 documented reports → CriticalThe most frequently documented complaint. Tenants report that after check-out the deposit is not returned within the stated window, and that each enquiry produces a new prerequisite rather than a payment.
15 documented reports →A consumer demands a refund on the grounds that the apartment unit differed significantly from the images it was advertised with, and additionally raises concerns about the handling of personal data. The most recent published Travelio complaint at the time of capture.
Read the original ↗Reviewer describes having to "fight with them for hours just to get our deposit back."
Read the original ↗Reviewer describes "cockroaches in every room" and "black mold growing in the corners", alongside non-functioning appliances and broken furniture.
Read the original ↗