Owner relations criticised over water-bill refund verification
A property owner criticises Travelio’s owner-relations team as unprofessional in its handling of the verification of a water-bill refund.
Read the original ↗2024-03-16 · MediaKonsumen
Unit repairs charged to the owner despite not being the owner’s fault
A property owner reports being charged for repairs to a managed unit where, on the owner’s account, neither they nor the unit were at fault.
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Similar records
Monthly tenancy provided without an owner-signed management agreement
A tenant reports that despite having paid, they were not given the rental management document (PSM) bearing the owner’s signature, leaving the tenancy without the documentation that would evidence its terms in a dispute.
Read the original ↗A property owner’s second published complaint
An owner publishes a second complaint about the management of multiple units, notable because it is a repeat filing: the first complaint did not resolve the matter.
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