App Store 评价
2020 年 Travelio 的 App Store 评价
2020 年发布在苹果 App Store 上的 Travelio 一星和二星评价，按时间倒序排列。
最后检查于 2026-09-23
App Store★★★★★
千万别在这里租 千万不要通过Travelio租公寓。我写这些是因为不想让你们通过这家公司租公寓吃亏。我住了1个月，结果突然，明明还在租期内，突然开门的密码就突然被换了。要是客服那时已经睡了，那天晚上我就进不了房间了。还有，退房后，我被收了电饭煲的钱，明明只是电线的问题，却把整个电饭煲都换了。还有，一个我根本从来没见过的电热水壶，也被收了钱，还被写成是有的。你们要是不想吃亏，千万别租这家公司的房子！！
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JANGAN PERNAH SEWA DISINI JANGAN PERNAH MENYEWA APARTMENT MELALUI TRAVELIO. saya menulis ini karena tidak mau kalian rugi menyewa apartment melalui perusahaan ini. saya tinggal selama 1 bulan, dah tiba” saat masih masa penyewaan, tiba” kode untuk buka pintu tiba” diganti. Coba kalau customer servicenya sudah tidur, maka saya gak bisa masuk kamar pada saat malam itu. Terus, setelah checkout, saya kena charge untuk rice cooker yang HANYA kabelnya saja, tetapi diganti full rice cookernya. Terus, electric kettle yang SAYA GA PERNAH LIHAT SAMA SEKALI, dicharge dan ditulis ada. KALIAN KALO GAMAU RUGI, JANGAN SEWA DARI PERUSAHAAN INI!!
App Store★★★★★
印象不佳 这个App真的需要好好改进！每当你打开另一个窗口（比如Google），再想回到App时，它已经关掉了，你只能从头开始搜索。筛选功能是坏的，因为当你选择某项设施时，会出来很多并不包含你所搜索设施的房源。最后，很多显示出来的房源其实已经租出去了，当你终于找到一个喜欢的，却发现它已经不可租，那种挫败感难以言表。
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Not impressed The app needs some serious work! Whenever you open another window (say google) and then try to go back to the app it has closed down forcing you to start all over in your search. The filtering is broken because when you select a feature you get many listings that do not include the feature you are searching for. Finally, many listings are shown that are already rented out causing untold frustration when you finally find one you like only to find out that it is unavailable.
App Store★★★★★
失望 他们应该在我们入住之前就把公寓打扫好。没有提供饮用水。还有，这个应用非常电脑化……回复我们的问题时说的是完全不相关的话题。回复很慢。试着打电话，但几乎没人接。发来水电费账单，就指望我们当天付清。不管你是不是正忙着别的事。账单还没发给我们，就发了很多提醒邮件和WhatsApp消息催我们交水电费。不专业。不过公寓倒是挺大的。所以我才住在这里。
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Disappointed They should clean the apartment right before we check in. No drinking water provided. Also the app is very much computer operating... reply Our question with totally different topic. Slow response. Try to call but hardly anyone pick up the phone. Send the ulity bill, and expect us to pay at the same day. No matter you in the middle of something. Send Us many reminder email and wa to pay Utility before even sending us the bill. Not professional. The apartment is big though. That’s why I am staying here.
App Store★★★★★
别安装，也别使用他们的服务 近乎诈骗。我租的房子全都很脏，我们被收了清洁费，却还得自己把所有东西重新打扫一遍。完全没有任何消费者保护。千万别安装，也永远别用这个服务。
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Don’t install nor use the service Next to a scam. Properties I rented were all dirty, we are charged cleaning fee but we have to re-clean everything. No customer protection at all. Don’t install or ever use the service at all.
App Store★★★★★
无能又不专业的公司 房源信息不准确，也没有我需要的全部设施（这正是我当初选择这套房子的原因）。后来，我不得不和不同的部门以及客服人员打交道，他们不去了解之前发生过的事，说法还互相矛盾，整个过程漫长又艰辛。不得不和Travelio打交道就是一场噩梦。以后我肯定会避开他们。
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Incompetent and unprofessional company Listing of the unit was inaccurate and did not have all the facilities I required (the reason why I chose the unit in the first place). Subsequently, having to deal with different departments and customer service personnel, who don’t update themselves on what has transpired and contradict each other, has been a long and arduous process. It’s been a nightmare having to deal w Travelio. And I will definitely avoid them in the future.
App Store★★★★★
批评 我用过的最差的App
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Critics The worst apps that i ever use
App Store★★★★★
能用，但是…… 用来预订还挺有用，但界面笨重，语言翻译生硬，公寓展示也很差（明明已经给了要求的日期，公寓却没有空房的时候），让人用起来是一种折磨而不是享受。
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Gets the job done but... Useful app to get bookings made but clunky interface, clumsy language translation and poor display of apartments (when they are not available despite giving the requested dates) make it a pain rather than a joy to use.