App Store reviews
Travelio App Store reviews from 2021
One- and two-star reviews of Travelio posted on Apple's App Store in 2021, newest first.
Last checked 2026-09-23
App Store★★★★★
Autoplay Video WITH Sound?! I wonder why would your app be playing videos automatically with sound on? Please fix this, so I can browse in peace. Thank you.
App Store★★★★★
Disappointing Rented here for office needs for 1 month. The AC leaked, the wifi couldn't be used, even the little clothes-drying rack they gave us was all crooked. The admin promised us the internet technician would come at 10 in the morning, we waited until 1 and he still didn't come. Do they think people have nothing to do or what? The admin could only apologize, even though the admin's attitude was ok, but if there's no quick handling then what's the point? If you're renting daily it might still be ok. If it's monthly, better think twice.
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Mengecewakan Sewa disini untuk kebutuhan kantor selama 1 bulan. AC bocor, wifi gak bisa dipake, bahkan jemuran kecil aja dikasih yg miring2. Dijanjiin sama admin teknisi internet dateng jam 10 pagi, ditunggu sampe jam 1 juga gak dateng. Dikira orang gak ada kerjaan apa gimana? Admin cuma bisa minta maaf, walaupun admin attitude oke, tp kalo gaada penanganan yg cepet ya buat apa? Kalo sewa harian mungkin masih ok. Kalo bulanan lebih baik berpikir 2x.
App Store★★★★★
Bad Bad service ever
App Store★★★★★
App and Staff are really not good The app and its server often hang and crash at times when there shouldn't be any maintenance (MAINTENANCE SHOULD BE FROM 12 MIDNIGHT ONWARDS). The staff are grabby (they like asking for your stuff at check out), give them an inch and they'll take a mile. Especially at bassura city. Don't use the travelio app at bassura. Thanks!
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Aplikasi dan Staff sangat tidak bagus Aplikasi dan servernya sering hang dan crash diwaktu yg seharusnya tidak ada maintain (HARUSNYA MAINTAIN ITU JAM 12 MALEM KEATAS). Staff celamitan (suka mintain barang pas check out), dikasih hati minta jantung. Terutama di bassura city. Jangan pakai aplikasi travelio di bassura. Thanks!
App Store★★★★★
SUPER COMPLICATED DISGUSTING APP trying to check in is a ridiculous hassle, booked on booking.com but then all this and that has to go through Travelio, big money deposit but the refund process is slow have to wait 1-5 days, wifi super slow, water heater doesn't work, customer service calls a lot, never ever again having anything to do with Travelio. BYE
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APLIKASI SUPER RIBET NAJIS mau check in ribet nya minta ampun, booking di booking.com malah ini itu nya harus ke travelio, deposit duit gede tapi proses pengembaliannya lama harus nunggu 1-5 hari, wifi super lemot, water heater kaga fungsi, customer service banyak nelfon, gaakan sekali kali lagi bersangkutan sama travelio. BYE
App Store★★★★★
Garbage app App not user friendly. Awful customer service. Never book room on this app unless you want to be trapped in the endless excuse messages not willing to solve anything. Anything!!!
App Store★★★★★
BAD OPERATIONAL Rented for 6 months. 1. Unit viewing: 30 min late 2. Promo code: it's written there, but can't be used. CS said it might just be a marketing gimmick. 3. Check in: 1 hour late, dirty room 4. Every time I ask CS: the gap between asking a question and it getting answered and cleared up is about half a day. Long-winded, slow response, unstructured, you even have to teach them how to problem-solve. Stressful. 5. Asking for help: they want to charge for everything, stuff that was already bad from the start, we can end up being the ones who get charged 6. Check out: late, in the end I was told to self check out! Even though I'd warned them to be on time, the nerve of them wanting to come at 11 when we agreed on 09.30! 7. Deposit refund: it's common sense, right, if you return a deposit and it's not the full amount, tell us what the deductions are. That's common sense hellooo Do complaints like this even reach top management, who from what I see on linkedin are all smart people :) or does it just stop at the robot-style reply telling you to email the details…
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BAD OPERATIONAL Sewa 6 bulan. 1. Viewing unit: telat 30 min 2. Promo code: ada tulisannya, tp gbs dipake. Kata CS mungkin cm marketing gimmick doang. 3. Check in: telat 1 jam, kamar kotor 4. Tiap nanya CS: selang waktu pertanyaan sampe dijawab kira-kira stengah hari baru clear. Bertele-tele, slow response, gak terstuktur, sampe mesti diajarin cara problem solving. Bikin stress. 5. Minta bantuan: apa-apa mau dikenain charge, barang jelek darisananya bisa kita yang kena 6. Check out: telat, ujungnya disuruh self check out! Padahal udah wanti wanti ontime, enak aja mau dateng jam 11 padahal janjian 09.30! 7. Deposit refund: common sense ya kalo balikin deposit terus gak full, kasih tau dong potongannya apa aja. Itu common sense hellooo Complain kayak gini nyampe gak sih ke top management, yg kalo sy liat di linkedin orangnya pinter-pinter :) apa cuma berenti di reply ala robot aja yang nyuruh email detail…
App Store★★★★★
READ THE REVIEWS BELOW, LOTS OF THE SAME CASES Suddenly there are post charges that make no sense? For example: -AC remote missing -broken items -cigarette burn marks ETC ETC even though none of the occupants smoke? Then the deposit gets taken straight away? Basically they'll find any excuse they can to debit us or take the deposit? MAYBE this is their scheme to make money, huh After this review I'm uninstalling right away... please beware, better go with the other app guys
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BACA REVIEW DIBAWAH2 BANYAK KASUS SAMA Tiba2 ada post charges yg gak masuk akal? Misal : -remot AC hilang -barang pecah -ada bekas cigarette burns DLL DLL padahal penghuni tdk ada yg merokok? Trus lgsg deposit di tarik? Pokoknya sebisa mungkin ada alasan buat debit kita or narik deposit? MUNGKIN modusnya kaya gini ya buat nyari duit Abis review ini gua lgsg uninstall... please beware, mending app sebelah guys